Readiant BV, located at Leonard Springerlaan 19, 9727KB Groningen, KVK-number 67989373, accessible via readiant.app and readiant.com, is responsible for the processing of personal data as described in this privacy policy.

Personal data we process

Readiant BV processes your personal data because you use our services and/or because you provide them to us yourself.

Below you will find an overview of the personal data we process:

• First and last name
• Address details
• Telephone number
• E-mail address
• IP address
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
• Location data
• Data on your activities on our website
• Internet browser and device type
• Bank account number

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data on website visitors who are younger than 16 years of age. Unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data being collected on children without parental permission. If you are convinced that we have collected personal data on a minor without such consent, please contact us at info@readiant.com and we will delete this information.

For what purpose and on what basis we process personal data

Readiant BV processes your personal data for the following purposes:

• Processing your payment
• Sending you our newsletter and/or advertising leaflet
• To be able to call you or send you an e-mail if this is necessary for us to be able to carry out our services
• To inform you about changes to our services and products
• To offer you the possibility to create an account
• To deliver goods and services to you
• Readiant BV analyzes your behavior on the website in order to improve the website and to tune the offer of products and services to your preferences
• Readiant BV also processes personal data if we are legally obliged to do so, such as data we need for our tax return

How long we keep personal data

Readiant BV will not retain your personal data any longer than is strictly necessary for the purposes for which your data is collected. We apply the following retention periods for the following (categories) of personal data:

• General: Retention no longer than strictly necessary for answering and/or processing your request/question
• Newsletter: Retention period indefinitely or until request for removal

Sharing personal data with third parties

Readiant BV only provides personal data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, we use

Readiant BV does not use cookies or similar techniques.

Log Files

Readiant follows a standard procedure for the use of log files. These files log visitor activity when they visit websites. All hosting companies do this and it is part of the analytics of hosting services. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of this information is to analyse trends, administer the site, track users' movements around the site and gather demographic information.

Accessing, modifying or deleting data

You have the right to view, correct or delete your personal data. Furthermore, you are entitled to withdraw your consent for data processing or to object to the processing of your personal data by Readiant BV and you have the right to data portability. This means that you can request us to send the personal details we have about you in a computer file to you or another organisation named by you.

You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your permission or to object to the processing of your personal data to info@readiant.com.

To make sure that the request for inspection was made by you, we ask you to send a copy of your proof of identity along with the request. In this copy, please make sure that your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) are blacked out. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Readiant BV would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Autoriteit Persoonsgegevens. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

Readiant BV takes the protection of your personal data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@readiant.com. Readiant BV has taken the following measures to secure your personal data:

• Security software, such as a virus scanner and firewall
• TLS (formerly SSL) We send your data via a secure internet connection. You can see this by the 'https' address bar and the padlock in the address bar
• DKIM, SPF and DMARC are three Internet standards that we use to prevent you from receiving e-mails in our name that contain viruses, are spam or are intended to obtain personal (login) data
• DNSSEC is an additional security feature (in addition to DNS) for converting a domain name (https://readiant.com) into the associated IP address (server name); it is provided with a digital signature. You can have this signature checked automatically. This prevents you from being redirected to a false IP address

General terms and conditions

In addition to our privacy policy, we would like to draw your attention to our terms and conditions.